Plans
Select your plan name to view or download Benefit Highlights, Evidence of Coverage and Formulary (Drug List), and more.
Directories
Find a Provider
Find a Pharmacy
Find an Urgent Care Facility
Speak to a Nurse for Advice
24/7, including weekends and holidays
or when your doctor is not available
Language Assistance Services
If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-775-7888 (TTY: 1-877-681-8898).
如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-775-7888 (TTY: 1-877-681-8898).
si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-775-7888 (TTY: 1-877-681-8898).
Have More Questions?
Please contact Member Services for questions about Mental Health Benefits, In-Network Provider Access, Claims Processing, and ANY other questions or concerns regarding your Balance membership.
Call Us
1-888-775-7888
1-877-681-8898 (TTY)
October 1 – March 31
7 days a week from 8:00 a.m. to 8:00 p.m.
April 1 and September 30
Mondays – Fridays 8:00 a.m. to 8:00 p.m.