Medicare
CCHP Medicare Plans
CCHP Medicare Plans
Here you will find more detailed information about your health plan. Access your benefits documents, find a doctor or a pharmacy near you.
CCHP Senior Program
(HMO)
All your plan benefit materials can be accessed below for your convenience. For any additional questions, please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.
Benefits & Coverage Documents
Summary of Benefits 2019 2020
Annual Notice of Change 2019 2020
Evidence of Coverage 2019 2020 Including information about appeals/grievance, referrals, out-of-network coverage, disenrollment, and transition process.
Comprehensive Formulary 2019 2020 Updated 10/2019 | Including information about formulary exceptions and transition process.
A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Program (HMO) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.
Medicare Complaint Form
If you have any feedback or concerns about CCHP Senior Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP's website).
Find a Doctor
Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.
Find A Doctor
Provider & Pharmacy Directory
CCHP Provider & Pharmacy Directory 2019 2020 English, Chinese | Updated 10/2019
Prior Authorization (PA) Criteria 2019 2020
Step Therapy (ST) Criteria 2019 2020
Vision Plan
VSP In-Network Provider Search / VSP Member Account Access(By clicking on this link, you will leave CCHP's website)
Medicare Complaint Form
If you have any feedback or concerns about CCHP Senior Program (HMO), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP's website).
CCHP Senior Select Program
(HMO SNP)
All your plan benefit materials can be accessed below for your convenience. For any additional questions please contact our friendly Member Services. They can be reached by phone, email or in-person to take care of your needs.
Benefits & Coverage Documents
Summary of Benefits 2019 2020
Annual Notice of Change 2019 2020
Evidence of Coverage 2019 2020 Including information about appeals/grievance, referrals, out-of-network coverage, disenrollment, and transition process
Comprehensive Formulary 2019 2020 Updated 10/2019 | Including information about formulary exceptions and transition process
A comprehensive formulary is a list of all covered drugs selected by CCHP Senior Select Program (HMO SNP) in consultation with a team of health care providers, which represents the prescription therapies believed to be a necessary part of a quality treatment program.
Medicare Complaint Form
If you have any feedback or concerns about CCHP Senior Select Program (HMO SNP), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP's website).
Find a Doctor
Search for a CCHP doctor by specialty, gender or zip code, or to find a doctor who speaks additional languages.
Find A Doctor
Vision Plan
VSP In-Network Provider Search / VSP Member Account Access(By clicking on this link, you will leave CCHP's website)
Provider & Pharmacy Directory
CCHP Provider & Pharmacy Directory 2019 2020 English, Chinese | Updated 10/2019
Prior Authorization (PA) Criteria 2019 2020
Step Therapy (ST) Criteria 2019 2020
Medicare Complaint Form
If you have any feedback or concerns about CCHP Senior Select Program (HMO SNP), you may submit them directly to Medicare using the Medicare Complaint Form (By clicking on this link, you will leave CCHP's website).
Member Services
Contact our friendly Member Services staff.
Call
From 8:00 a.m. to 8:00 p.m., 7 days a week
Visit
386 Gellert Boulevard
Daly City, CA 94105
M-F 9 a.m. to 5:30 p.m.
Closed on Saturdays and Sundays
845 Jackson Street
San Francisco, CA 94133
M-F 8 a.m. to 8 p.m., Sat. 9 a.m. to 5 p.m.
Sun. 9 a.m. to 5 p.m.
Chinese Community Health Plan (CCHP) is a Medicare Advantage HMO plan with a Medicare contract and a California Medicaid program contract for our SNP. Enrollment in CCHP depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. CCHP’s pharmacy network offers limited access to pharmacies with preferred cost sharing in San Francisco and San Mateo County. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, please call 1-888-775- 7888 (TTY 1-877-681-8898) or consult the online pharmacy directory at www.cchphealthplan.com/medicare. CCHP complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. H0571_2020_274_C